At Hi-Rez Studios we offer regular tours because we believe in giving back to the community by lifting the veil on the mysterious businesses of making games.

But honestly, the world needs more awesome people making and playing games. If we can encourage you to pursue your passions in game development, go pro as a player, or just become a more active part of a gaming community, then we’re happy to help.

Hi-Rez Studios’ headquarters in Atlanta gives tours by appointment, with some restrictions as to timing and size. If you’re an active player of one of our games, part of a school group, or want to surprise someone with a tour while on vacation, email us using the form below or hit us up at [email protected]!

Please note: We generally accommodate groups of 10 or fewer fans on each tour (including a chaperone). Additionally, all minors under 18 must be accompanied by an adult.

For information on scheduling a tour or setting something up for your school or higher learning institution, please read our FAQs.

Please read our FAQ's before you register

Q:

Who can go on a tour of Hi-Rez Studios?

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Tour members must be at least 13 years of age. If you are 13-18 years old, you must be accompanied by a parent, guardian or chaperone. You must have a photo ID (or, if you are under 18, your chaperone needs a photo ID). It really helps if you are an active player of a Hi-Rez Studios game, so let us know!

Q:

What will I see on a tour of Hi-Rez Studios?

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We can’t guarantee what you will or won’t see. Sometimes we have top-secret projects in development and we’ll have to skip certain parts of the tour. That said, you should expect to tour: Titan Forge Games, the game development and art production studio where SMITE is created. Evil Mojo Games, where Paladins is made domain. QA/Playtest rooms (though there may not be time/availability for you to playtest). Our in-house esports studio assuming it’s not closed off for competition. A short drive/5-min walk away. The engaging worldspace of the business side of the business, featuring CUBICLES.

Q:

Where exactly are you located? How do I get there? Can I park my car there for free while I’m touring?

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Hi-Rez Studios’s headquarters are located in Alpharetta, Georgia, a northern suburb of Atlanta. We’ll shoot you the details once your tour is confirmed. Don’t trust addresses you may find on the interwebs – we have several buildings, and you may end up in the wrong place. And yes, you can park your car for free, we’ve got a nice, big parking lot.

Q:

Who will I talk to on my tour? WILL I GET TO MEET MY FAVORITE GAME DESIGNER/SHOUTCASTER/WHOMEVER?!

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Tours are operated by the Hi-Rez Studios marketing team. Odds are you might see some of these notable Hi-Rez folks as you walk around our offices, but you probably won’t get the chance to talk to them as everyone is pretty darn busy and there are meetings upon meetings upon meetings to be had.

Q:

Can I tell all my friends about all the awesome stuff that I see?

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Sorry! Upon arriving at Hi-Rez Studios you’ll be asked to sign a nondisclosure agreement, agreeing that you won’t share our plans for world domination upcoming games/features. It’s less about you and more about us – We’re really self-conscious about features that are in development, and generally don’t want to show them off until they’re ready.

Q:

Can I take pictures?

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You will be allowed to take pictures in certain areas of our offices. Others are off-limits, as our employees are likely working on things that aren’t quite ready for the public yet (see: why we have an NDA).

Q:

What info do I need to book a tour?

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You’ll need to gather: The number of people in your party, each person in your party’s legal name, the age of each person in your party, and an email address where we can contact you. If you’re not part of a field trip group, you’ll also need to tell us your Hi-Rez Account name and what game you play.

Q:

How early do I need to register for a tour?

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If you are an individual, you must register at least 3 business days before a tour. But tours often book up well in advance, so register as soon as you can. Like, today if possible. Typically the first person to request a tour each month sets the date for the open tour that month, then we try to fill in the rest of a small group with new additions. Don’t worry, we’ll be in touch. If you want to bring a field trip to tour Hi-Rez Studios, please register at least 1 month prior to your requested date sending an email to [email protected]

Q:

Once I send in the form or email you, am I automatically confirmed for a tour?

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Contacting us is a great first step towards touring Hi-Rez Studios, but does not confirm that you have a seat on the tour. We’ll send you a confirmation e-mail as soon as possible with all the details you’ll need for your tour.

Q:

What should I bring?

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Your photo ID (featuring the name you signed up with), a chaperone if you’re between the ages of 13 and 18, comfy shoes (It’s a walking tour!), and if you burn easily, sunscreen (A small bit of the walking is outdoors).

Q:

What should I leave at home?

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Weapons, large bags, animals, illegal substances, and bad attitudes.

Q:

Why do I need to be 13 years old? Can I bring my sibling/cousin/friend who is under age 13?

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Sorry! As most of Hi-Rez Studios’ games are rated T for Teen by the Entertainment Software Rating Board, there are some dumb, legal reasons preventing us from allowing young’ns. Absolutely everyone has to be age 13 or older to tour Hi-Rez Studios.

Q:

Why do you try to narrow it down to 10 visitors per tour group?

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Hi-Rez Studios is an active game development studio. We aren’t set up to host large groups. And we’ve found in the past that large groups of excited fans tend to disrupt our workdays and clog up the hallways.

Q:

Is your tour wheelchair-accessible?

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Yes, but Hi-Rez Studios has grown so quickly that our offices are split across a few different buildings. Our tours typically walk between buildings, roughly a quarter-mile in each direction, with moderate hilliness. You can always drive between buildings if that sounds like a challenge!

Q:

¿Puedes hablar español?

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Mis apologías, our tours are only available in English at this time.

Q:

Will there be sweet Hi-Rez Studios merchandise to buy?

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Sorry! We don’t have an on-site store, so you won’t be exiting through the gift shop. But you can always score awesome licensed merch from our Official SMITE Merchandise Store.

Q:

Things happened. I can’t go anymore. What do I do?

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Shoot us an email at [email protected] so we can cancel your reservation, make room for some other Hi-Rez Studios fans, and try to get you rescheduled for some future date.