Hi-Rez Studios相信玩家应能与自己的好友一起玩游戏，也应能访问自己的内容，且不应受自己玩游戏所用平台的限制。
能奋斗在跨平台运动第一线令我们的心情无比激动。 我们是第一批提供跨平台游戏和进度同步的开发商中的一员，而我们仍在与平台供应商紧密合作，以寻求出最佳的解决方案。
我们离推出跨平台游戏和进度同步还有数月的时间，这篇常见问题里的内容也仍是草案。 随着我们离推出的日子越来越近，某些细节可能会得到调整，旨在处理技术问题以及为玩家改善跨平台体验。
Cross-play and cross-progression will begin with the 2.2 update for Paladins in mid-February, and the 6.1 update for SMITE in mid-February.
《Realm Royale》一推出就将支持跨平台游戏。 《Realm Royale》将在晚些时候支持跨平台进度同步。
Yes! We will be adding cross-platform voice chat to SMITE alongside our cross-play system. Cross-platform voice chat will be added to Realm Royale and Paladins at a later date.
No! With crossplay, we are planning to have all platforms update together so each platform will be on the same patch.
是的！ 我们会为跨平台游戏设计全球跨平台排行榜。
虽然用同一个帐号的玩家可用不同平台和输入方式进行游戏，但无论玩家主要在哪个平台玩或用何种操控方式，所有玩家的成绩都会显示在同一个排行榜上，
Your console name will not change and can not be changed on our end.
As soon as you log in to a linked Paladins or SMITE Account on PC for the first time, you will be prompted to choose a new in-game name. Your previous in-game name will be reserved for 30 days so nobody but you can claim it, so you are welcome to continue using the same in-game name as you had before. If you abide by the “new year, new me” philosophy, you are welcome to pick a new username at this time!
Cross-play will be supported across PC launcher, Steam, Xbox One, and Nintendo Switch. We are technically ready to support cross-play on other platforms as the opportunity arises.
休闲模式匹配默认会在不考虑平台和操控方式的前提下给玩家找到最佳匹配。
《神之浩劫》和《枪火游侠》玩家在休闲模式下可以选择仅与输入方式相同（键鼠或控制器）的玩家进行游戏。 不过，玩家启用跨输入方式匹配后，能更快地找到更优质的匹配。
《神之浩劫》和《枪火游侠》的排位匹配将严格按照输入方式划分。 玩家只能与使用相同输入方式的其他玩家进行排位赛。
《Realm Royale》玩家匹配时始终处于跨平台队列。
Yes! We will be adding mouse and keyboard support to Xbox One alongside the launch of cross-play for Paladins, and we are currently looking into adding this for SMITE sometime after cross-play. We intend to add mouse and keyboard support to other platforms which support that input method as they join our cross-play environment.
注意：比赛期间你无法切换输入方式。 如果比赛开始时你用的是控制器，则不允许你插上鼠标和键盘，反之亦然。
Friends lists will be universal, across all platforms. Upon cross-progression and cross-play launch, you will be able to add a friend from any platform.
If you have friends from any console account, they will not transfer with you during cross-progression and account linking, but you will be able to easily add them back via the “suggested friends” tab.
There are separate leaderboards for each input. Whichever input you currently have selected will be the rank you are shown and the queue you will enter into.
Can’t fool us that easy, we prepared for this. Once you enter a queue on a specific setting, you are stuck with that input for the rest of the match. You will not be able to play the game with the other input until the game is over.
Upon account merge, you will retain the Ranked progress from your account with the highest experience. For example, if you’re Grand Master on Xbox at level 60 and Diamond on PC at level 30, your account will be Grand Master after the merge.
By linking your separate platform accounts to a Hi-Rez Account, you will effectively have one account across PC launcher, PC Steam, Xbox One, and Nintendo Switch. We are technically ready to support cross-progression on other platforms as the opportunity arises.
某些平台专属皮肤（如包含Xbox标志的皮肤）可能无法在所有平台上使用。 另外，受平台需求所限，DLC礼包里包含的某些物品或许只能在购买该礼包所用的平台上使用。
启用跨平台进度同步后，我们会在遵守平台供应商政策的前提下合并你与Hi-Rez帐号关联的各平台帐号里已拥有的内容。
Crystals & Gems owned on PC and Nintendo Switch will be added together and will only be able to be used on those platforms. Xbox Crystals & Gems will be able to be used across all platforms. Going forward, Crystals & Gems purchased on PC & Nintendo Switch will only be able to be used on linked PC and Nintendo Switch accounts. Crystals & Gems purchased on Xbox will be able to be used across all platforms.
We know that’s a little confusing, so check out this helpful diagram:
| Virtual Currency is: | Used on Xbox | Used on PC | Used on Switch |
|---|---|---|---|
| Purchased on Xbox | ✔ | ✔ | ✔ |
| Purchased on PC | x | ✔ | ✔ |
| Purchased on Switch | x | ✔ | ✔ |
不能。考虑到玩家获取游戏里内容的方式实在太多（免费点券和神石、礼物、抽取宝箱、直接购买、优惠等等），我们无法精准地确定如何向玩家退款。
你只能将一个每种类型的帐号与同一个Hi-Rez帐号相关联。 例如你可以将一个微软帐号和一个Steam帐号与一个Hi-Rez帐号相关联，但你无法将两个Steam帐号与一个Hi-Rez帐号相关联。
可以。 不过，如果你在帐号整合后解除关联，该账号上所有进度和购买内容都会被清空，并变成一个1级的新帐号。
Only one external account per platform can be linked to one Hi-Rez Account. Unlinking your external account will result in a permanent break and you will not be able to link an additional external account from the same platform.
Account XP will be added together from all your accounts. For SMITE, the account that has the highest level across all of your accounts will be your new primary account where all of your content will merge into; your experience across all accounts is combined into this account.